FAQ

Frequently Asked Questions

Yes! We scoop year round and in weather conditions that are deemed safe! Even in the winter where theres snow most of the waste is retrievable.

There are no contracts, ever! You can start, pause, and cancel your subscription at any time by updating your customer portal or calling our office.

We love dogs, and the safety of our clients and their dogs is our top priority! To ensure all dogs are safe, we clean all our equipment and shoes between each yard with a kennel-grade disinfectant to prevent the spread of germs. We also take gate pictures when we are done cleaning so you know your pets won’t get out of the yard, and we ensure all our employees are background checked.

No, we don’t provide arrival times for our pooper scooper services. While we will do our best to accommodate your schedule, we optimize our routes for drive time at midnight the day before services are completed to help keep costs low.

No, we currently operate similar to garbage disposal services, by region. If you have a special event request and you would like to move services let us know! We will try our best to accomadate your schedule.

Yes, we love cleaning with dogs! We simply ask that if your dog has shown signs of aggression, you leave them inside during your cleaning. Ensuring the safety of our team is a top priority. If your dog is aggressive towards our team, you will be asked to put them inside or be completely removed from our route.

Proper disposal is essential to environmental safety as dog poop is considered a hazardous material. As such, we will double bag the waste and place it in each customer’s trash can or neatly on the side of the house.

Yes! We are insured with PetCare Insurance to protect the interest of you and your pets!

 

Where There's Poop We Scoop!

Clean yards are our passion, happy owners are our results!